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Oakhaven Residential Care Home

beyond a care home

Cookie Policy

This Cookies Policy sets out the basis on which we, Oakhaven Residential Care Home Limited use cookies and similar technologies on or in relation to our website, https://www.oakhaven-rch.co.uk. This Cookies Policy is effective from 08th May 2018.

‘Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. ‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so. For information on the difference between essential and non-essential cookies, see the section below entitled About cookies.

For information on how you consent and how you can withdraw your consent to us placing non-essential cookies and other technologies on your computer or device, see the section below entitled How to accept or reject cookies.

 

About cookies

What are cookies?

Cookies are small data files sent by a website’s server to a web browser, processor memory or hard drive and stored there. They can be used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information.

 

Essential and non-essential cookies

Cookies can be classified as either ‘essential’ or ‘non-essential’.

Essential cookies: these are cookies that are either:

  • used solely to carry out or facilitate the transmission of communications over a network; or
  • strictly necessary to provide an online service (e.g. our website or a service on our website) which you have requested.

Non-essential cookies: these are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyse your behaviour on a website (‘analytical’ cookies) or cookies used to display advertisements to you (‘advertising’ cookies).

 

Session and persistent cookies

Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on your browser.

Session cookies: session cookies last for as long as you keep your browser open. They expire when you close your browser.

Persistent cookies: persistent cookies expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.

 

First and third party cookies

Cookies can be classified as ‘first party’ or ‘third party’.

First party cookies: these are cookies placed on your device by our website domain.

Third party cookies: these are cookies placed on your device by third party website domains.

If you require further information about cookies in general, please visit www.allaboutcookies.org

 

List of cookies used

We use the following cookies on or in relation to our website:

Name of Cookie Essential/Non-essential/Analytical Type of cookie First or Third party? Session or Persistent? Expiry Time Purpose
ASP.NET_SessionId Essential HTTP First Party Session End of session To preserve the visitor’s session state across page requests
_ga Analytical HTTP First Party Persistent 2 years To distinguish website visitors
_gat Analytical HTTP First Party Session 1 minute Used by Google Analytics to throttle request rate
_gid Analytical HTTP First Party Session 24 hours Registers a unique ID that is used to generate statistical data on how the visitor uses the website
Vuid Non-essential HTTP Third Party Session 2 years Collects data on the user’s visits to the website, such as which pages have been read
Collect Non-essential Pixel Third Party Session 1 year Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels

 

Functional cookies

Processing information about you contained in or obtained from functional cookies.

Legal basis for processing: we process information about you contained in or obtained from functional cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). We will only process such personal information if you have consented to us placing cookies on your computer or device.

Legitimate interests: improving your website experience and providing or enhancing the website functionality you have requested.

 

Analytical (or performance) cookies

Analytical (or performance) cookies track and gather data about what a user does on a website. These cookies are not essential for our website or its functionality to work.

We use Google Analytics cookies to help us understand how you engage and interact with our website, including how you came to our website, which pages you visited, for how long, what you clicked on and your location (based on your IP address).

The Google Analytics cookies used on our website are:_ga, _gat, _gid. These cookies are persistent (_ga) and session (_gat/_gid) cookies and expire after 2 years, 1 minute and 24 hours respectively.

The information we collect using analytical cookies is collected on an anonymised basis.

More information

Google Analytics cookies are classified as first party cookies as they are set by our website domain, although Google collects and processes information from our use of Google Analytics. To find out more about how Google handles information collected from Google Analytics, see Google Analytics’ privacy policy, which is available here: https://support.google.com/analytics/ answer/6004245

For information on how Google uses data from cookies it uses, please visit https://www.google.com/policies/ privacy/partners/

How to opt in or out from analytical cookies

See the section below entitled How to accept or reject cookies.

Processing information about you contained in or obtained from analytical cookies

Legal basis for processing: we process information about you contained in or obtained from analytical cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: analysing how individuals use our website to help us improve our website and business.

 

Third party cookies

Third parties use cookies to analyse your use of our website and/or to display advertisements (including third party advertisements) to you. Third party cookies used in relation to our website include:

- Third party (_collect)to track whether you have come to us via an advertisement we have placed on a search engine results page and elsewhere across the internet (e.g. marketing channels), and to record information relating to how you came to us such as your location when you accessed our website, the time of day you visited and the device you were using. Google may use different cookies to track how you came to our website depending on what advertisement you clicked on and where.

More information

For information about the cookies Google uses in relation to the above, see the ‘Advertising’ section on the Types of cookies used by Google page in Google’s cookies policy, which is available here: https://www.google.com/policies/…

For information about how Google uses data from cookies for its own purposes, please visit the following link https://www.google.com/policies/…

 

How to accept or reject cookies

There are a number of different ways in which you can accept or reject some or all cookies. Some of the main methods of doing so are described below.

You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.

You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.

You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org

 

Accepting or rejecting cookies

Browser settings

You can accept or reject some or all cookies (for example, blocking all third party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:

Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third party applications which you can add to your browser to block or manage cookies.

Existing cookies

To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.

Google Analytics Opt-out Browser Add-on

You can opt out of Google Analytics tracking by installing the browser add-on which is available here: http://tools.google.com/dlpage/ gaoptout

Contact

Get in touch

Oakhaven Residential Care Home
136-140 Hales Road, Cheltenham,
Gloucestershire, GL52 6TB

Telephone 01242 528377

Fax 01242 262600

Email info@oakhaven-rch.co.uk